It’s that time of the year when we can reflect on how 2019 has treated us and also Santa decides whether we’ve been good or bad. Hope you’ve been good for goodness sake! At AB Aerials we have been looking back over the past year and it’s very apparent that our customers from South Yorkshire, and beyond, have been very good to us and the list that follows tells you why.
Thanks to our customers we fitted
- 332 TV aerials
- 169 additional rooms
- 6 TV aerial relocations
- 89 TV wall mounts
- 28 satellite dishes
- 5 satellite dish relocations
- 25 CCTV systems
- 8 wireless alarm systems
- 9 bird spike installations
- 17 cable replacements
- 7 Network cabling installs
- 4 WiFi extensions
- And a partridge in a Pear Tree
AB Aerials, giving back in 2020!
So as gesture of giving something back to the region that has been so benevolent to AB Aerials, up until the end of January 2020, we will donate 5% of any job to a charity suggested by that customer. Just quote “Giving back” and we’ll know you’ve read this blog and that we’re happy to give to a cause close to your heart.
AB Aerials wishes everyone a Merry Christmas and a Happy, Safe and Peaceful New Year
Further reading and services provided by AB Aerials.
The best aerial installation, satellite installation and CCTV installation team in Sheffield?
Well, it’s AB Aerials of course!
But don’t take our word for it! We were thankful to be invited back by our customers who share their stories about the excellent customer service, product knowledge and quality workmanship that goes into every AB Aerials installation!
Satellite installation in Sheffield – A delighted customer!
This happy customer in Sheffield was delighted with his satellite installation and configuration. The homeowner wanted to watch football from abroad and with our help, he can now enjoy his favourite sports directly through his satellite! Check out our satellite installation pages for more information on this service.
Aerial installation in Sheffield – a testimonial from a repeat customer.
This customer was thrilled to invite us back to her home after successfully installing a new aerial in the property. We have returned again to offer new services for her home to ensure maximum enjoyment of her TV and AV equipment, along with home security, through the means of CCTV installation on the property.
The benefits of CCTV installation – why you could consider a CCTV installation at your property.
A secure home is a happy home, and it is becoming more frequent that we get requests for CCTV installation across the Sheffield region. This homeowner was delighted with our service and the added peace of mind a well equipped and modern CCTV installation can bring to the home. Are you considering a CCTV installation on your property? Then don’t leave the site without checking out our CCTV installation page!
The best CCTV, Aerial & Satellite installation company in Sheffield.
These are just a selection of our hundreds of delighted customers across the Sheffield region. You can see more of our 5-Star Google rated reviews over on the review page, which we are proud to say puts us up there with the best for customer service, quality and delivery.
Contact us today to see how we can help you get more enjoyment from your property!
Getting value for money from your aerial, satellite and CCTV installation
A helpful guide before choosing your installation
As once warbled from a red-headed Manchester crooner in the mid 1980’s – “Money’s too tight mention” (Millennials looking blanked faced no doubt). Well, it’s true, so you don’t want to be easily parted from it and that’s a given. We at AB Aerials want to walk away from a job like the Sure deodorant advert – smelling of roses, confident (that the customer is happy) and with a big tick of satisfaction next to our name. Think I’m feeling slightly nauseous after those terrible analogies…
- An initial contact giving free and no obligation advice (no one likes a cold sell) in relation to which product or service best suits you
- A free call out service to carry out a survey or fault diagnosis from a City & Guilds qualified engineer
- Great value prices
- Easy payment methods
- After sales service to help you through any queries you might have
The bottom line, of course, is how much is the work going to cost? So at the risk of bearing all to my competitors, the breakdown is thus:
- A new aerial supplied and fitted (including aerial, mast, brackets and cable) to receive Freeview start from £95
- Additional rooms start from £35 per room
- A new satellite system supplied and fitted (including satellite dish, LNB, brackets and cable) to receive Freesat or SKY start from £95
- TV wall mount service starts from £65
- Single camera CCTV system start fro £395
- A basic wireless alarm system from £545
All this seems remarkably reasonable and there’s no VAT to pay – so there’s a 20% saving for starters. Other services are available such as repair and relocation work as well as HDMI distribution around the home. The costs of such services are dependent on a site survey to accurately price. Agreed it’s not just about the money it’s about “everything” to do with the sale such as the service, the added value, the quality of workmanship so check out these blogs which outlines AB Aerials best practice
For a more detailed explanation of what we do please visit the relevant services page relating to aerial installation, satellite installation, and CCTV installation. To see how we do and check out what our customers think of us visit the 5-star reviews page. Also there are a ton of helpful blogs giving advice on all things televisual and more.
We’ve have been around for over 35 years so we must be doing something right!! As Carly Simon said of AB Aerials “Nobody does it better” (Millennials scratching their heads again)
For more information about AB Aerials and how we can help you enjoy your home more, please do feel free to contact us for a no hassle conversation.
Troubleshooting, or as we like to say in Sheffield S6, dépanneuring (not really), is defined in Wikipedia (so it must be true) as “a form of problem-solving often applied to the repair of failed products or processes on a machine or system.”
The thrust of this blog has come about because people are being “ripped-off” by the unscrupulous and being sold a product or service which they don’t need at an inflated cost which could have otherwise been resolved much cheaply through Troubleshooting. The loss of your Freeview or Freesat service doesn’t necessarily mean having to resort to a new aerial, satellite dish or amplification system. The customer just needs an honest company, i.e. AB Aerials (check out the 5-star reviews!), to have a look and give a free, no obligation assessment of the issue.
See some other blogs from the archive about Which? Trusted Traders and Consumer Confidence
Just like the Clint Eastwood hombre character in the Spaghetti Westerns AB Aerials are here to make Good what is Bad and Ugly.
I don’t think “The Man No Name” sartorial sympathies meet current Health and Safety requirements. We actually wear hard hats, steel toe cap boots and hi-vis jackets when necessary for the record!! However, we don’t look anywhere near as cool. I wonder what the local constabulary would say if we rocked up to job sporting a Smith & Western revolver on our hips??
How AB Aerials helps our customers
How do we help our customers and add value to our services? In this instance AB Aerials giveaway, at no cost, a Troubleshooting E-Book on the website which highlights SIX common TV signal issues and how to resolve them in relation to Freeview (free to air programmes received via an aerial) and Freesat (free to air programmes received through a satellite dish). Go grab your e-book from the home page today!
AB Aerials 5 step checklist for troubleshooting your issues
If you’re not confident in applying the advice given in the E-Book, AB Aerials will carry out a five step troubleshooting programme which includes:
Verification that the problem actually exists
Isolating the cause of the problem
Correcting the cause of the problem
Verifying the problem has been corrected and
to prevent future problems
A thorough investigation leading to a successful and permanent resolution.
Most importantly, if your TV picture is being disrupted, always check for cats on the aerial. An increasing issue spreading across the country affecting signal reception and setting temperatures rising on Saturday evening when trying to watch Match of The day. 8 out of 10 owners prefer to enjoy TV without the hindrance of a cat on the aerial.
New aerial installation in Sheffied.
How can AB Aerials help you? we are the regions leading installer of aerials, satellite, CCTV and home security in Sheffield. Why not give us a call or contact us to see how we can help you!
Meaow and goodbye for now.
Some pleasant surprises and myth-busting words around your aerial and satellite installation.
I’m sure when Ernest Hemmingway wrote “For Whom the Bell Tolls” book he didn’t have TV aerial and satellite systems in mind. Nevertheless, I thought I’d nick his mysteriously titled novel and use it for my own purposes – so ta muchly Ernest.
Whenever I go knocking on my customer’s doors (exactly 766 times last financial year according to my database) I’m constantly surprised at their enthusiasm to embrace, if not a new TV aerial or satellite dish, at least provision for TV in additional rooms. Granted the customer is more likely to be over 35 and can remember a time when remote controls were a twinkle in a mad scientist’s eye and professional footballers used to catch the bus to matches with the fans rather than being flown in to stadiums on their personal zephyrs.
The viewing habits of the “Millenials”
Having read a recent survey by The Consumer Technology Association (never heard of them but I’m assuming they’re a reputable bunch) it stated that “Millennials” (people aged between 18 and 34) spend 55% of their video watching time consuming content after it has been aired i.e. 35% on streaming services or video on demand (VoD) and 20% on recorded shows.
The statistics for this group show a continuous move away from watching live TV to web based streaming and VoD which by implication means a divergence from traditional methods of receiving TV signals. Initially I metaphorically gulped and thought that this must be one of the final nails in the coffin for the industry in which I earn my bread and butter. It probably will be in the long run but at present I’d argue that there is still life yet in receiving TV programmes via an aerial or satellite dish as they still offer a viable, not least cheaper, alternative to streaming and VoD services.
The best way to watch and enjoy your TV.
Agreed, it is generally accepted that kids don’t watch live TV as the numbers show but people over 35 spend 80% of their video watching time on live TV. And the best way to do this is through TV aerials and satellite dishes and here’s why…
The quality of the images is a better than streaming services which are reliant on a constant and decent streaming speed. Hence there are issues with poor resolution, pixelating and drop out altogether. These issues are further compounded by the short sightedness of BT (the UK’s largest internet provider) not investing in a fibre optic cable network. Over the past 10 years or so millions of pounds have been spent on digging the ground up and laying copper cables which are not as effective and efficient in aiding loading speeds. Hence, having spent so much dosh on a copper network there is little likelihood they are going to throw a load more on a wholesale change to fibre. So in TV viewing terms there will be a significant delay in improvement to streaming services.
Secondly, TV aerial and satellite systems are cheap to install! We at AB Aerials can supply and fit an aerial from £95 and a satellite dish from £120. Given that once installed they can survive exposed for at least 10 years so that’s an investment of £9.50 per year – good value I’d say. Also from a single aerial or dish any number of rooms can be provided with a TV service so you’re not restricted to the whims of Wi-Fi as everything is hard wired! This is a cheap affair too as additional rooms can be added for around £35 each.
Currently, and for the foreseeable future, the TV viewing experience is optimised by watching content on a decent television. My kids along with countless others watch programmes etc on a phone or tablet. I seriously doubt the euphoria of watching a great sporting event or an important news story is enhanced by looking on a device no bigger than your palm, then pixelating, breaking up and disappearing.
If you need or require a discussion about your TV viewing pleasure in your home, why not get in touch for a no hassle chat about how we can help improve your experience.
Choosing a Which Trusted Trader For Your Next Job
As a “normal Joe” and fully paid up member of society (rather than a heart of stone contractor!) I feel a customer’s pain when looking for a tradesperson. There are so many “horror” stories out there about “Rogue traders” it’s daunting and I can sympathise as I’ve been a victim too. It’s the feeling of vulnerability that gnaws away at you because who other than the very person you want to employ has the knowledge that you don’t!!
Questions are raised such as
- how much should I pay?
- Who’s a reputable installer?
- Will they turn up when they said they would?
- Will they answer/return my calls?
Sound familiar – of course they do, because nobody wants to be ripped off!
Previously I’ve written blogs on customer confidence and this time I want to promote further reasons why a customer of AB Aerials is in safe hands when choosing the right tradesperson for your next job
AB Aerials – A Which? Trusted Trader
Recently AB Aerials as business has undergone the process of becoming a Which Trusted Trader (WTT). There are a lot of “Find a Trader” platforms out there but we wanted to go for the “Gold Standard” as Which have a “rich history in rewarding good services, products and businesses for the benefit of UK consumers”. Well, I’m glad we decided to go with Which as their whole philosophy is centred on customer protection.
There is a rigourous assessment process which other trading sites just don’t have. This involves substantiating individual’s professional qualifications, company credit status, continuous customer feedback and AB Aerials signing up to a Code of Conduct and Ethics. Any of which are breached and you’re down the road!!! Hence, the customer is protected from “Rogue Traders” and charlatans. For instance, if you’re quoted for work there is an arrangement for a 14 day cooling off period and you can cancel and if you’re unhappy with the work WTT offer a free arbitration/dispute resolution service (all this can be found in the Complaints Procedure of the website). Ultimately every stage of the work process is geared to customer protection and the responsibility to provide an excellent service falls to AB Aerials or else there will be consequences, be that legal or financial!
I have to say it was a relief when I got the good news and been told AB Aerials had been endorsed by WTT as this meant that the work practices of our business were of a high standard and WTT would be confident in promoting us. What made this even sweeter was that we were told that only 1 in 4 applications were successful. Pat on the back all round then!
Out of interest, I typed in aerial and satellite installers in Sheffield on the WTT site and only two other businesses appeared. One was based in Humberside (say what!!) and the others were an electrical contractor stating they do audio-visual work and as it happens they sub-contract this work to AB Aerials anyway. The question has got to be asked why aren’t there any other similar businesses with WTT? The answer is, of course, it is unlikely they would meet the standards required and those that have applied have been unsuccessful.
So why go with anybody else? Go with AB Aerials – for a better resolution!!
Contact us today to see how we can help you. Which? Trusted Traders are renowned for customer service and value so you are safe in the knowledge your installation will be treated with upmost care.