CCTV


the best aerial, satellite and CCTV installer in Sheffield

The best aerial installation, satellite installation and CCTV installation team in Sheffield?

Well, it’s AB Aerials of course!

But don’t take our word for it! We were thankful to be invited back by our customers who share their stories about the excellent customer service, product knowledge and quality workmanship that goes into every AB Aerials installation!

Satellite installation in Sheffield – A delighted customer!

This happy customer in Sheffield was delighted with his satellite installation and configuration. The homeowner wanted to watch football from abroad and with our help, he can now enjoy his favourite sports directly through his satellite! Check out our satellite installation pages for more information on this service.

Aerial installation in Sheffield – a testimonial from a repeat customer.

This customer was thrilled to invite us back to her home after successfully installing a new aerial in the property. We have returned again to offer new services for her home to ensure maximum enjoyment of her TV and AV equipment, along with home security, through the means of CCTV installation on the property.

The benefits of CCTV installation – why you could consider a CCTV installation at your property.

A secure home is a happy home, and it is becoming more frequent that we get requests for CCTV installation across the Sheffield region. This homeowner was delighted with our service and the added peace of mind a well equipped and modern CCTV installation can bring to the home. Are you considering a CCTV installation on your property? Then don’t leave the site without checking out our CCTV installation page!

 

The best CCTV, Aerial & Satellite installation company in Sheffield.

These are just a selection of our hundreds of delighted customers across the Sheffield region. You can see more of our 5-Star Google rated reviews over on the review page, which we are proud to say puts us up there with the best for customer service, quality and delivery.

Customer Reviews

Contact us today to see how we can help you get more enjoyment from your property!


wireless home security systems

Home security: three effective ways to add increased security within your property.

Increasingly, customers are requesting a holistic package of measures to increase levels of security around the home. So in order to meet demand AB Aerials offer a high-value range of products to meet these needs

Initially, a thorough survey is conducted in order to determine the best security option for the customer. The choice of the three products, shown below, can be offered as part of a package (including all three) or individually installed.

  1. CCTVThis is a very popular product which is becoming ever more affordable. We offer a number of different types of cameras (IP, PTZ etc) but the one best suited for domestic use is a 2.1-megapixel anti-vandal dome camera giving great HD video quality with Infra-Red night vision up to 30 metres. Standard fitting of a 1 Terabyte Hard Drive gives 7 to 10 days recording time and the additional memory capacity can be installed on request. This is a SMART system which means image viewing a functionality can be seen and controlled from a phone or tablet. Additional features include CCTV warning signage, microphones and emailing functionality.increased security in the home
  2. Indoor Security Cameras

Again this is a SMART operating installation which means images can be seen from around the world as well as functionality. AB Aerials offer a range of cameras (stick, bulb or oval) with high quality video imagery and provide for “talk back” audio over the internet which means conversations can be had via the cameras.

  Stick Bulb Oval
SD card included     Yes
Wi-Fi Yes Yes Yes
Ethernet Port     Yes
Magnetic Base Yes Yes Yes
Talk Back Yes Yes Yes

Features include

  • Powered by mini USB
  • Mobile phone secure app control
  • Unique “sound wave” camera to phone pairing (No QR code required)
  • HD performance
  • Built-in LED for high quality night time vision
  • Can support 15 user accounts
  • Supports SD cards up to 32GB
  • Alarm mode reminders
  • Unique video lock so that system remains secure even if your phone is lost

3. Wireless Alarms Systems

Not only can this be employed as a stand alone security but integrated with a CCTV system thus further increasing the security of your home.

Why is this such a great product? The answer is two fold. Firstly, it is wireless which makes it easy and quick to install and secondly, that due to its “smartness” it can be operated from phones and tablets in and away from the house in a number of ways.

By downloading the app and adding the smart alarm system to it full functionality can be controlled from a phone/tablet. Hence, entrance and exit delays can be set as well as the easy addition of extra users if needs be. A key fob is also provided which is push button operated that arms/disarms the system, sets the night time or “Home” mode and makes provision for an “SOS but button which is utilised in the case of a personal attack (heaven forbid). A SIM card can be installed in the “controller” which automatically notifies designated appointees of an incident. Finally, there is a more traditional keypad which can also arm and disarm the system by punching in a PIN code

wireless home security systems

Additionally, other devices can be added such as a siren (external alarm box) which gives off a 110 dB ear busting noise and smart plugs that can regulate when lights come on and off when the customer is away. In all a great piece of kit which be fitted in no time and very minimal disruption.

Did you know?

AB Aerials are the leading CCTV installation team in the Sheffield region. We have an unrivalled 5-star review collection and we pride ourselves on transparency and customer service. To find out more about our services please do visit our CCTV installation page or contact us for a no quibble chat about your home security needs.


Troubleshooting - the good, the bad, and the ugly

Troubleshooting, or as we like to say in Sheffield S6, dépanneuring (not really), is defined in Wikipedia (so it must be true) as “a form of problem-solving often applied to the repair of failed products or processes on a machine or system.”

The thrust of this blog has come about because people are being “ripped-off” by the unscrupulous and being sold a product or service which they don’t need at an inflated cost which could have otherwise been resolved much cheaply through Troubleshooting. The loss of your Freeview or Freesat service doesn’t necessarily mean having to resort to a new aerial, satellite dish or amplification system. The customer just needs an honest company, i.e. AB Aerials (check out the 5-star reviews!), to have a look and give a free, no obligation assessment of the issue.

See some other blogs from the archive about Which? Trusted Traders and Consumer Confidence

Which Trusted Trader Should I Go For?

Customer Confidence

Just like the Clint Eastwood hombre character in the Spaghetti Westerns AB Aerials are here to make Good what is Bad and Ugly.

I don’t think “The Man No Name” sartorial sympathies meet current Health and Safety requirements. We actually wear hard hats, steel toe cap boots and hi-vis jackets when necessary for the record!! However, we don’t look anywhere near as cool. I wonder what the local constabulary would say if we rocked up to job sporting a Smith & Western revolver on our hips??

How AB Aerials helps our customers

How do we help our customers and add value to our services? In this instance AB Aerials giveaway, at no cost, a Troubleshooting E-Book on the website which highlights SIX common TV signal issues and how to resolve them in relation to Freeview (free to air programmes received via an aerial) and Freesat (free to air programmes received through a satellite dish). Go grab your e-book from the home page today!

AB Aerials 5 step checklist for troubleshooting your issues

If you’re not confident in applying the advice given in the E-Book, AB Aerials will carry out a five step troubleshooting programme which includes:

  1. Verification that the problem actually exists

  2. Isolating the cause of the problem

  3. Correcting the cause of the problem

  4. Verifying the problem has been corrected and

  5. Follow up

    meeting

    to prevent future problems

A thorough investigation leading to a successful and permanent resolution.

Most importantly, if your TV picture is being disrupted, always check for cats on the aerial. An increasing issue spreading across the country affecting signal reception and setting temperatures rising on Saturday evening when trying to watch Match of The day. 8 out of 10 owners prefer to enjoy TV without the hindrance of a cat on the aerial.

New aerial installation in Sheffied.

How can AB Aerials help you? we are the regions leading installer of aerials, satellite, CCTV and home security in Sheffield. Why not give us a call or contact us to see how we can help you!

Meaow and goodbye for now.

 


Keeping the bogey man at bay - your guide to wireless alarm systems!

There are loads of “buzz” words out there like “knowledge transfer”, “on point” and “synergy” which are at best baffling and at worst skin crawlingly irksome!! But what the hey, I’m going to join the party as AB Aerials is a progressive business and by “thinking outside the box” we can suggest “on key” products and services by taking a “holistic approach” in giving our customers the best and most relevant experience they can have.

Basically what all that “gumpf” means is that we can offer a greater range of stuff using ladders.

CCTV Installation

Times they are a-changing

Seriously though it is true that in order to stay afloat as a business you have to adapt and change. With this in mind, around seven years ago AB Aerials began installing CCTV systems as well as aerials and satellite dishes. Since then the CCTV products have improved and become so user-friendly that images are super HD quality and customers can trace activity, not only through monitors and televisions, but also on mobile and tablet devices.

So to carry on this evolutionary time line we can now bring to the table a similarly easy to use “smart alarm system”.

Not only can this be employed as a stand alone security system (as can be testified by my parents) but integrated with a CCTV system thus further increasing the security of your home.

What is a smart alarm system?

What is a smart alarm system and why is it such a good product?

The answer is two-fold. Firstly, it is wireless which makes it easy and quick to install and secondly, that due to its “smartness” it can be operated from phones and tablets in and away from the house in a number of ways.

See the maxxone smart alarm system here as an example of the hardware we install.

By downloading the app and adding the smart alarm system to it, full functionality can be controlled from a phone/tablet. Hence, entrance and exit delays can be set as well as the easy addition of extra users if needs be. A key fob is also provided which is push button operated that arms/disarms the system, sets the night time or “Home” mode and makes provision for a “SOS but button which is utilised in the case of a personal attack (heaven forbid). A SIM card can be installed in the “controller” which automatically notifies designated appointees of an incident. Finally, there is a more traditional key pad which can also arm and disarm the system by punching in a PIN code

Additional extras to your smart alarm system

Additionally, other devices can be added such as a siren (external alarm box) which gives off a 110 dB ear busting noise and smart plugs that can regulate when lights come on and off when the customer is away. In all a great piece of kit which be fitted in no time and very minimal disruption.

It’s not only peace of mind that customers are wanting but also a system that easy to use, value for money and most of all effective! To offer up one more buzz phrase this smart alarm system “ticks all the boxes”.

AB Aerials – the leading choice in home security installation

AB Aerials are proud to install aerials, satellites, CCTV and home security across Sheffield and South Yorkshire. Our industry-leading customer reviews guarantee customer satisfaction and a job well done!

View our services here and contact us TODAY for a no hassle chat about your needs.

CCTV Installation

Satellite Installation

Aerial Installation

 

 

 


Which Trusted Trader Should I Go For?

Choosing a Which Trusted Trader For Your Next Job

As a “normal Joe” and fully paid up member of society (rather than a heart of stone contractor!) I feel a customer’s pain when looking for a tradesperson. There are so many “horror” stories out there about “Rogue traders” it’s daunting and I can sympathise as I’ve been a victim too. It’s the feeling of vulnerability that gnaws away at you because who other than the very person you want to employ has the knowledge that you don’t!!

Questions are raised such as

  • how much should I pay?
  • Who’s a reputable installer?
  • Will they turn up when they said they would?
  • Will they answer/return my calls?

Sound familiar – of course they do, because nobody wants to be ripped off!

Previously I’ve written blogs on customer confidence and this time I want to promote further reasons why a customer of AB Aerials is in safe hands when choosing the right tradesperson for your next job

Customer Confidence

AB Aerials – A Which? Trusted Trader

Recently AB Aerials as business has undergone the process of becoming a Which Trusted Trader (WTT). There are a lot of “Find a Trader” platforms out there but we wanted to go for the “Gold Standard” as Which have a “rich history in rewarding good services, products and businesses for the benefit of UK consumers”. Well, I’m glad we decided to go with Which as their whole philosophy is centred on customer protection.

There is a rigourous assessment process which other trading sites just don’t have. This involves substantiating individual’s professional qualifications, company credit status, continuous customer feedback and AB Aerials signing up to a Code of Conduct and Ethics. Any of which are breached and you’re down the road!!! Hence, the customer is protected from “Rogue Traders” and charlatans. For instance, if you’re quoted for work there is an arrangement for a 14 day cooling off period and you can cancel and if you’re unhappy with the work WTT offer a free arbitration/dispute resolution service (all this can be found in the Complaints Procedure of the website). Ultimately every stage of the work process is geared to customer protection and the responsibility to provide an excellent service falls to AB Aerials or else there will be consequences, be that legal or financial!

Which Trusted Trader Sheffield

I have to say it was a relief when I got the good news and been told AB Aerials had been endorsed by WTT as this meant that the work practices of our business were of a high standard and WTT would be confident in promoting us. What made this even sweeter was that we were told that only 1 in 4 applications were successful. Pat on the back all round then!

Out of interest, I typed in aerial and satellite installers in Sheffield on the WTT site and only two other businesses appeared. One was based in Humberside (say what!!) and the others were an electrical contractor stating they do audio-visual work and as it happens they sub-contract this work to AB Aerials anyway. The question has got to be asked why aren’t there any other similar businesses with WTT? The answer is, of course, it is unlikely they would meet the standards required and those that have applied have been unsuccessful.

So why go with anybody else? Go with AB Aerials – for a better resolution!!

We are industry leading 5-star reviewed installation providers for TV Aerials, Satellites, CCTV and TV Wall Mounting.

Contact us today to see how we can help you. Which? Trusted Traders are renowned for customer service and value so you are safe in the knowledge your installation will be treated with upmost care.


CCTV installation

Should I install CCTV on my property?

So many CCTV questions. Should I install CCTV? Why is everybody getting CCTV? Is CCTV an acronym for Cheese, Cucumber and Tomato (the best) Vegetarian sandwich option? I don’t know, I just don’t know. However, I’m going to base the remainder of this blog on the assumption that CCTV stands for closed circuit television. Onwards.

We install several CCTV systems in domestic and business properties across Sheffield and South Yorkshire. For More information please do check out the CCTV installation page. 

At face value, the installation of a CCTV system is a “no-brainer “for those people who have either been touched by the hand of the unscrupulous or for those members of the public who want to be proactive in crime prevention.

The Boys in Blue extol the virtues of CCTV and at the beginning of 2018 the Head of the Met, Sir Bernard Hogan Howe, said “more homeowners should install cameras outside their homes, particularly at eye level, so that facial recognition could be used to identify criminals”. But what are the costs and benefits of splashing out on a beady eye to the world?

cctv installation

Why should I install CCTV in my home?

The number one reason to install CCTV is to deter and prevent crime. Isn’t it? Any thief would take the path of least resistance. So in terms of CCTV a property with no system sitting next door to a house covered in cameras is more likely to picked off. Stands to reason.

Domestic CCTV systems – wired or wireless?

A well-designed infrastructure can provide 100% coverage with multiple cameras keeping an eye on each other’s blind spots. Nowadays systems can be either wired or wireless depending on your budget but wireless systems can be subject to “drop out” due to an interrupted internet connection with the loss of coverage. Also, relatively cheap cameras can give a high resolution, giving great definition on images and videos as well as good quality night vision recordings.

CCTV For Business – the added benefits

In terms of a business scenario, and with a guilty nod to George Orwell’s “1984”, cameras can create discipline amongst staff and prevent possibilities of wrong doing and encourage good behaviour in a Big Brother style. That’s good – I think??

CCTV installation collage

Recordings can assist in law enforcement which Sir Bernard alluded to which can help in identifying criminals, highlight anti-social behaviour and even liability at traffic incidents.

But the big question is “Will it stop crime”? Well I can add my six penneth now and can say without fear of contradiction that….. “The jury’s out”. A University of Leicester report states that “CCTV systems are the biggest deterrent effect in pre-planned crime”.  This means that a camera’s visibility may prevent a house form being targeted. But Police advise households that more effective security for a property is getting security lighting, alarm systems and getting better door locks for entry points when it comes to the opportunist tea leaf.

CCTV privacy awareness

There are privacy issues that have to be observed in terms of contravening the Data Protection Act (DPA) please ref previous CCTV blog when installing CCTV. Consideration has to be made in the scope of the cameras and coverage which may spill on to public land or through the neighbour’s bedroom window. It’s prudent to fix signage up to notify all and sundry their image is being captured when on your property. Fairs, fair.

cctv safety

How much does CCTV installation cost?

At AB Aerials we offer free advice as to the best CCTV security system to install, where to locate cameras and the importance of public privacy in relation to the DPA. Costs for a basic domestic system start from £195 with a two-year guarantee.

See our CCTV installation page for more information!

Contact us today for any questions you have regarding our CCTV installation and other services.


Maxxone CCTV app

Choosing the right CCTV solution for your home

On returning from half term or an Easter break I expect you were asked by the teacher “What did you do over the school holidays”? Well, I’m going to tell you what I did last Friday. So Miss, “I fitted some CCTV cameras for a lovely couple wanting a sense of security and peace of mind”.

It’s all about tailoring the product and service to the customer. In this instance the client didn’t need gazillion cameras tracking every movement and noise within a 2 mile radius. What they wanted was a value for money domestic CCTV solution and a system they could use.

Which CCTV solution is right for me?

After an initial introduction a week ago followed by a thorough survey of the premises, it was clear the requirements were for three cameras which would cover the whole of the grounds leaving no blind spots.

Need CCTV installation in your home? See our range here

Generally, for domestic use, I use a 2.3 mega-pixel domed anti-vandal camera with infra-red night vision up to 30m. The accompanying Digital Video Recorder (DVR) has a 1 terabyte memory which has a recording capacity of 10 days (there or thereabouts depending on frame speed).

Sheffield CCTV installationGoing the extra mile

To make for a nice tidy job, with as little cable exposure as possible, the cameras on the front and side of the property would have cable runs through the loft and out to the rear of house and trunked in to the ground floor incorporating the third camera’s cable which was positioned to capture the back garden and car parking area.

Trunking not only neatens up everything but also prevent cables being easily snipped by ne’er do wells.

 

Extra features for home CCTV installation

An additional feature that was offered and accepted was the installation of a microphone on the camera at the side of the house where people would need to gain access by a side gate. Microphones are great as they can identify potential criminals by a name drop or an accent.

To add value, all the CCTV products I use have the facility to be linked to the internet meaning you can see the images on a smart phone or tablet once downloading the Maxxone CCTV Viewer App.

Maxxone CCTV app

As can be seen from the photographs the finished product the customer received was a nice neat install with high definition images with a scope covering all of the property. Not to mention great value for money so everybody was happy apart from the rotten scoundrels who were thinking of trying to break in!!

 

How can we help you?

How can we help you bring that extra security to your home? Our CCTV range, coupled with a love of customer value and service, will deliver you ultimate peace of mind for your home. So, if you need a CCTV installation in Sheffield and South Yorkshire, why not get in touch?

We are proud of our industry-leading reviews and always recommend you check out what other people are saying about your potential suppliers before committing to any purchase!

Some of our happy customers talk about their experience with us here…


don't pay for a bicycle and expect a rolls royce

How much should a new aerial cost?

Online there are a gazillion aerial, satellite and CCTV companies that eulogise bargain basement offers. You can take the view that these are genuinely great opportunities or sceptically too good to be true. So just how much should a new aerial cost?

For example, a competitor of mine in Sheffield is stating a “digital” aerial installation for £38 and a CCTV installation for £99. Remarkable as the cost of materials is greater than the overall work!

When I’m shopping around for products and services I’m looking for value for money, that is, in cake terms, “worth the calories”. Money well spent is the whole package including what you’re actually offering as a product as well the services. This includes the initial contact experience of a web page landing or a personal phone call, to turning up on time, clearing up after yourself and making sure everything works prior to leaving. The standard of the service should not change for any customer.

The only variable should be the different price of products.

How much does a new aerial costWe are here to help

The whole process must be seen in terms of the customer. Lack of knowledge is vulnerability which is often exploited by the unscrupulous. A friendly tone and helpful guiding hand on how to tune a television or how to playback recordings on a CCTV recorder cost nothing but are priceless to a customer lacking in confidence.

At AB Aerials we gain customers attention and confidence by offering incentives such as:

  • No vat charge
  • 2 year guarantees
  • Free call outs for surveys and diagnostics
  • After sales service
  • Phone lines open until 10pm and answered straight away

 

The right package for you

A range of products are available to suit the individual’s purse but all are industry approved from cables and aerials to CCTV cameras. The difficult part is to give an exact cost to a customer without actually going to see the job. How long is piece of string? Even if we say costs start from £x customers often take it that £x is the actual price of the job!

Nobody should be afraid to ask for a no obligation quote/survey which is of course mutually beneficial.

Additionally, when embarking on costly project such as multiple television points or a 4 camera CCTV install it goes without saying to get a number of quotes. Look for the company that gives you value for money. It may be the cheapest option but rarely. Ask yourself the question “will a £38 aerial” or “£99 CCTV install” really give you what you’re looking for? What you want to pay is what you want to pay but don’t expect a Rolls Royce for the price of a bicycle.

Are you tired of losing trust in the trades industry? We are putting a stop to this! That’s why we showcase our 5 star reviews on our home page .

How can we help you? Contact us for your satellite, aerial and CCTV requirements. We will talk you through the options available to you and will never offer something that is completely unsuitable for your needs.

Check out some of our happy customers on our Facebook page !

Don’t be afraid to reach out. We are here to help get your satellite, CCTV and television back on track.


CCTV-Installations Sheffield

CCTV and Privacy

Having not been able to sleep properly for a number of nights and with a feeling of general listlessness I racked my brains as to how to get 40 winks in before the alarm went off at zero dark hundred hours (a.m). The Eureka moment hit me when I peered out the window and glanced at the Pan Tilt Zoom (PTZ) CCTV camera I had recently fitted for my next door neighbour. It then became blindingly obvious, as it would have done to anybody of course, I’d put together a little piece with a catchy title on “when it is and isn’t appropriate to use CCTV cameras”. The more I thought about it the drowsier I became. Bingo!

CCTV and legislation

For those of you who haven’t delved in to the fascinating maelstrom of domestic and European legislation pertaining to the above, you’ve missed an imsomniacal (not a word) treat. What started out as an ambition to complete a 200 word foray in to CCTV installations, optimistically finishing before Question of Sport kicked off on at 10 o’clock and with a scant nod to various bits of relevant law, turned out to be a late vigil in to the world of no conclusions.

I couldn’t have wished for a better start of finding a way in which to cure my sleeplessness by unearthing a Section of the Data Protection Act (DPA)with an even less catchy title than my best effort of (wait for it) “In the Picture: A Data Protection Code of Practice for Surveillance Cameras and Personal Information”.  A 43 page relentless attack on insomnia – 44 pages if you include the bland title page, the colour coding of which resembles Arsenal’s away kit circa 1972.

Trawling through it all, the basic concept was that (1) CCTV captured images must comply with the DPA, (2) images captured must be relevant and useable and (3) installation bodies must reassure those whose information is being captured relates to the above.  You know the score, all that “people have privacy rights etc …” and “don’t point the camera in the direction of your neighbour’s bedroom” type of rubbish. Scotland, of course, have their own Code of Practice (CoP), which I didn’t go in to, but am guessing says stuff like “we can now prove what’s under your kilt” and it is a treasonable offence if you point the CCTV camera “in the direction of England”. This is speculation and probably low level racism (I was born in Edinburgh so I have that get out clause) but I can update this information if I ever read that particular CoP.

If you want to put yourself through what I went through that very forgettable night here’s the link

https://ico.org.uk/media/for-organisations/documents/1542/cctv-code-of-practice.pdf

Guess what? In true legislative style all the above is deemed “exempt” under Section 36 of the DPA when the CCTV installation is for personal use by a “pure” human being, say what?? So, in a domestic scenario CCTV cameras can be fitted with no regard to the DPA if filmed footage is not intrusive. But wait for it, the DPA is applicable and Section 36 becomes irrelevant if footage captures anything outside the property including sound captured by microphones. So, the answer to the question is the DPA relevant to domestic CCTV is both “yes” and “no”. Brilliant.

The link below will introduce you into the baffling world of CCTV installations and data protection in a way that I could never do.

https://ico.org.uk/for-the-public/cctv/

In concluding

I hope this has been a helpful, not so much as to be informative as the appropriateness of CCTV installations, but more on how to get good nights sleep. It appears CCTV installation is a minefield and the Code of Practice relating to minefields in Australia can be found below.

http://www.dmp.wa.gov.au/Safety/Codes-of-practice-16145.aspx

Nighty night