Troubleshooting, or as we like to say in Sheffield S6, dépanneuring (not really), is defined in Wikipedia (so it must be true) as “a form of problem-solving often applied to the repair of failed products or processes on a machine or system.”
The thrust of this blog has come about because people are being “ripped-off” by the unscrupulous and being sold a product or service which they don’t need at an inflated cost which could have otherwise been resolved much cheaply through Troubleshooting. The loss of your Freeview or Freesat service doesn’t necessarily mean having to resort to a new aerial, satellite dish or amplification system. The customer just needs an honest company, i.e. AB Aerials (check out the 5-star reviews!), to have a look and give a free, no obligation assessment of the issue.
See some other blogs from the archive about Which? Trusted Traders and Consumer Confidence
Just like the Clint Eastwood hombre character in the Spaghetti Westerns AB Aerials are here to make Good what is Bad and Ugly.
I don’t think “The Man No Name” sartorial sympathies meet current Health and Safety requirements. We actually wear hard hats, steel toe cap boots and hi-vis jackets when necessary for the record!! However, we don’t look anywhere near as cool. I wonder what the local constabulary would say if we rocked up to job sporting a Smith & Western revolver on our hips??
How AB Aerials helps our customers
How do we help our customers and add value to our services? In this instance AB Aerials giveaway, at no cost, a Troubleshooting E-Book on the website which highlights SIX common TV signal issues and how to resolve them in relation to Freeview (free to air programmes received via an aerial) and Freesat (free to air programmes received through a satellite dish). Go grab your e-book from the home page today!
AB Aerials 5 step checklist for troubleshooting your issues
If you’re not confident in applying the advice given in the E-Book, AB Aerials will carry out a five step troubleshooting programme which includes:
Verification that the problem actually exists
Isolating the cause of the problem
Correcting the cause of the problem
Verifying the problem has been corrected and
to prevent future problems
A thorough investigation leading to a successful and permanent resolution.
Most importantly, if your TV picture is being disrupted, always check for cats on the aerial. An increasing issue spreading across the country affecting signal reception and setting temperatures rising on Saturday evening when trying to watch Match of The day. 8 out of 10 owners prefer to enjoy TV without the hindrance of a cat on the aerial.
New aerial installation in Sheffied.
How can AB Aerials help you? we are the regions leading installer of aerials, satellite, CCTV and home security in Sheffield. Why not give us a call or contact us to see how we can help you!
Meaow and goodbye for now.
Some pleasant surprises and myth-busting words around your aerial and satellite installation.
I’m sure when Ernest Hemmingway wrote “For Whom the Bell Tolls” book he didn’t have TV aerial and satellite systems in mind. Nevertheless, I thought I’d nick his mysteriously titled novel and use it for my own purposes – so ta muchly Ernest.
Whenever I go knocking on my customer’s doors (exactly 766 times last financial year according to my database) I’m constantly surprised at their enthusiasm to embrace, if not a new TV aerial or satellite dish, at least provision for TV in additional rooms. Granted the customer is more likely to be over 35 and can remember a time when remote controls were a twinkle in a mad scientist’s eye and professional footballers used to catch the bus to matches with the fans rather than being flown in to stadiums on their personal zephyrs.
The viewing habits of the “Millenials”
Having read a recent survey by The Consumer Technology Association (never heard of them but I’m assuming they’re a reputable bunch) it stated that “Millennials” (people aged between 18 and 34) spend 55% of their video watching time consuming content after it has been aired i.e. 35% on streaming services or video on demand (VoD) and 20% on recorded shows.
The statistics for this group show a continuous move away from watching live TV to web based streaming and VoD which by implication means a divergence from traditional methods of receiving TV signals. Initially I metaphorically gulped and thought that this must be one of the final nails in the coffin for the industry in which I earn my bread and butter. It probably will be in the long run but at present I’d argue that there is still life yet in receiving TV programmes via an aerial or satellite dish as they still offer a viable, not least cheaper, alternative to streaming and VoD services.
The best way to watch and enjoy your TV.
Agreed, it is generally accepted that kids don’t watch live TV as the numbers show but people over 35 spend 80% of their video watching time on live TV. And the best way to do this is through TV aerials and satellite dishes and here’s why…
The quality of the images is a better than streaming services which are reliant on a constant and decent streaming speed. Hence there are issues with poor resolution, pixelating and drop out altogether. These issues are further compounded by the short sightedness of BT (the UK’s largest internet provider) not investing in a fibre optic cable network. Over the past 10 years or so millions of pounds have been spent on digging the ground up and laying copper cables which are not as effective and efficient in aiding loading speeds. Hence, having spent so much dosh on a copper network there is little likelihood they are going to throw a load more on a wholesale change to fibre. So in TV viewing terms there will be a significant delay in improvement to streaming services.
Secondly, TV aerial and satellite systems are cheap to install! We at AB Aerials can supply and fit an aerial from £95 and a satellite dish from £120. Given that once installed they can survive exposed for at least 10 years so that’s an investment of £9.50 per year – good value I’d say. Also from a single aerial or dish any number of rooms can be provided with a TV service so you’re not restricted to the whims of Wi-Fi as everything is hard wired! This is a cheap affair too as additional rooms can be added for around £35 each.
Currently, and for the foreseeable future, the TV viewing experience is optimised by watching content on a decent television. My kids along with countless others watch programmes etc on a phone or tablet. I seriously doubt the euphoria of watching a great sporting event or an important news story is enhanced by looking on a device no bigger than your palm, then pixelating, breaking up and disappearing.
If you need or require a discussion about your TV viewing pleasure in your home, why not get in touch for a no hassle chat about how we can help improve your experience.
What’s your dog watching on TV?
It’s common knowledge that a dog is a man’s best friend who’s pampered and treated better than the kids. And why not, they’re more loyal, obedient and responsive. However, up until recently, the poor pooch wouldn’t have been able to watch TV with the same quality of viewing as those dastardly kids due to what’s known in the scientific world as “Flicker Fusion Frequency” i.e. the three F’s.
Refresh rate of your television; humans vs dogs!
Human’s (including children in that grouping) require around 16 to 20 images per second to perceive a continuous image whereas Rex and his pack need closer to 70 images per second. Older televisions refresh images 50 to 60 times per second and because a dog’s visual system is sensitive to flickering (which apparently helps them perceive motion) a dog’s brain may “read” on screen imagery as a dancing flip book or strobe light effect.
In that case, thank goodness for technological advances as new television models have a refresh rate of 70 images per second. So if you want your dog to watch TV alongside you had better nip out to the January sales toute suite!!
Avid followers of AB Aerials blogs (both of you) will be aware that criteria for the purchase of a new TV can be found in “8 top tips to choosing a TV” and “A good day to buy a 4K TV” previously drafted as an infomercial.
The one doggy issue televisions cannot cater for is the sound quality because no matter what fantastic sound bar you may get or super subwoofer installed (pun very much intended) the difference in hearing frequency ranges between humans and dogs mean that loud noises may be painful to old Rex. So if your wonder pup is jumping up and down for no apparent reason to “Later .. with Jools Holland” on a Friday evening it’s probably because Muse or Noel Gallagher are playing one of their raunchier numbers and it may be a case of “get down Shep” or your ears drums will be perforated.
So if your dog’s getting overly excited by the new season of Game of Thrones it’s more likely that it’s because your new TV refresh rate is better than the old telly rather than the prospect of Cersei Lannister walking naked around Westeross, which of course is why half of GoT viewers tune in!
New TV Aerial Installation – for the dogs too!
If you need a new TV aerial installation for your new television, or if you are looking for multiple rooms to watch your new television set up with then you could do a lot worse than to contact us. We are 5-star reviewed and take great pride in our work, to make sure you’re aerial installation, satellite set up, home AV and CCTV are all in the best shape possible!
Helping you choose the right TV aerial installation
and DAB radio installation for your home
AB Aerials cover South Yorkshire and North Derbyshire and know where the good and poor reception areas can be found.
This gives us the expertise and local knowledge to provide you with the best TV aerial and DAB radio aerial installation solutions. All our TV and radio engineers are City & Guilds qualified and are Registered Digital Installers so you can be confident that whatever you require will be dealt with competently and effectively to give you peace of mind.
Not only do we carry out first time TV aerial and DAB aerial installations but also aerial repairs as a result of general wear and tear, storm damage or a heavy bird presence. This may be a more cost effective solution than replacing the existing with new apparatus.
At AB Aerials we like to offer an all encompassing service so if you’re not technically minded we can set up your digital service such as Freeview, Freeview HD, BT Vision, Talk Talk, EE, You View and Amazon Firestick and if you’re feeling brave we can show you how to do it so there’s no future call out charges to retune the TV.
New smart TV’s can be set up for you and connected to the internet providing access to catch up TV through BBC iPlayer, ITV Hub as well as app services such as NETFLIX, YouTube and Facebook.
Other Great Aerial Installation Services Include
Multiple TV points around the house
TV aerial wall sockets installed instead of cable direct to the TV
Data cabling to hard wire the TV to the router
Same day or next day emergency service
HD channels to multiple rooms from the digital receiver box
TV’s wall mounted
Signal issues corrected
What our clients say about using AB Aerials
I would highly recommend AB Aerials. They were on time which is rare these days, very friendly and reassuring. The price was very competitive and they worked quickly and did the job perfectly as I requested.
AB Aerials were superb. Professional, punctual and totally reliable. Offered the best solution at a cheaper price than others. I would definitely recommend A B Aerials to anyone.
My husband and I wanted an extra Sky box set up for our daughter's bedroom. Mr Walker did an excellent job which seemed to take no time at all. His rate of pay was reasonable also. We would thoroughly recommend Mr Walker and AB Aerials.
Mrs. M Ingram
Communication was excellent, and all work was carried out in a timely professional manner. Completion of the work was thorough.
RESOLVE YOUR TV SIGNAL ISSUES TODAY
Does your digital TV service often run into problems? This handy guide will help you fix simple digital TV reception issues.
PARTNERS & ACCREDITATIONS
We'll Beat Any Price
Our pricing is more than competitive as no VAT is charged giving a 20% saving straight away and we offer free call outs for problem diagnosis and free no obligation quotes.
If you can find a cheaper price for the same products and a service we offer AB Aerials will price match as we want to make sure you get the best service at the best price. Once the work is completed you will receive a 2 year rolling guarantee.
Get in Touch Today
So if you are experiencing a problem with your aerial service such as Freeview breaking up, or a loss of TV channels, call us for free expert advice to rectify the issue. Or if you need a TV aerial or DAB aerial to serve one or many rooms we can quote for free over the phone or pop round at your convenience.